Login2 Creations PVT LTD (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our Lead Management CRM platform and mobile application (“Service”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and business details when creating an account.
b. Business & Lead Data
- Information about your leads, customers, and follow-up activities that you add to the CRM.
c. Usage Data
- Log data, IP address, browser type, operating system, and device information when you access the Service.
d. Mobile App Data
- Device information, app version, and permissions (e.g., notifications, contacts) to provide seamless app functionality.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the CRM software and mobile app.
- Enable lead management, scheduling, reporting, and staff performance tracking.
- Improve system performance, user experience, and security.
- Send account updates, notifications, and service-related communications.
- Comply with legal obligations and prevent fraudulent activities.
3. Data Ownership & Control
- You retain full ownership of your leads and business data.
- We will not sell, rent, or share your data with third parties for marketing purposes.
- You may request data export or deletion by contacting our support team.
4. Data Security
We implement industry-standard security measures, including:
- Encrypted data transmission (SSL).
- Secure storage with regular backups.
- Access control and authentication protocols.
However, no system can guarantee absolute security. You are responsible for safeguarding your account credentials.
5. Sharing of Information
We may share information only in the following cases:
- With Service Providers – Trusted third-party providers who assist in hosting, payment processing, or technical support.
- For Legal Compliance – When required by law, regulation, or legal process.
- To Protect Our Platform – To prevent fraud, security breaches, or potential harm.
6. Mobile App Permissions
Our mobile app may request access to:
- Notifications – To alert you of follow-ups and updates.
- Contacts – To simplify lead entry and communication (optional).
You can manage permissions via your device settings.
7. Data Retention
We retain user data as long as your account remains active or as needed to provide our Service. Upon account deletion, data will be securely removed or anonymized, except where legal obligations require retention.
8. Cookies & Tracking Technologies
Our website and app may use cookies or similar technologies to enhance your experience, track usage patterns, and improve performance. You may disable cookies in your browser, but some features may not function properly.
9. Your Rights
You have the right to:
- Access and review your data.
- Request corrections to inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Opt-out of non-essential communications.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date. Continued use of our Service constitutes acceptance of the updated policy.